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* Salary:£19,286 per annum, plus excellent benefits
* Hours: 30 hours per week - Monday to Friday, 09:00 am to 16:00 pm
* Location: Cavendish Lodge, Glastonbury - BA6 9FD
About the role
Churchill Estates Management is recruiting an exceptional Lodge Manager for an existing development in Glastonbury, Somerset. We seek someone passionate about working with people, with a background in administration and customer service. This varied role involves coordinating development activities, making a positive impact on our Home Owners, and providing a hassle-free retirement living experience.
Reporting to the Area Manager, you will manage property maintenance and deliver first-class service to Owners. As the on-site trusted 'go-to' person and a 'friendly neighbour,' you will liaise with customers and suppliers, manage contractors, schedule maintenance, conduct health and safety checks, organize activities and events, and more.
This role is crucial to the success of the Lodge and the enjoyment of Owners, offering a rewarding experience.
About you
This role is ideal for individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager will enjoy working 'front of house,' providing excellent customer service, and demonstrating strong administrative skills.
You should possess a passion for customer service, an outgoing and friendly personality, and the ability to act with sensitivity and diplomacy. You must be efficient, assertive, and capable of managing safety and security, displaying good judgment and calmness under pressure. While engaging socially with residents, you should also be comfortable working independently and using your initiative.
Strong administrative skills, computer literacy, and experience with Microsoft Office applications, including Excel and Outlook, are essential for organizing events and maintaining the site.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Immense job satisfaction
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We oversee over 220 developments nationwide, managing more than 9,000 apartments and serving over 11,000 retired individuals.
We are rapidly growing with ambitious plans for the future. Join our professional, award-winning, customer-focused team.
Our Company Values: TORCH — Trust, Openness, Respect, Communication, Honesty
We seek the best people to join us and embrace our values. Apply today to be part of our success story.
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