Job overview
The Maidstone & Tunbridge Wells NHS Trust have another opportunity
which has arisen within the Facilities Directorate for a full time General
Porter to join our dedicated facilities team in Portering. To provide an efficient, effective and fully comprehensive portering service across
Maidstone Hospital and Kent and Medway Orthopedic Centre.
The full time hours are 37.5 per week, Monday to Friday working 11:00-19:00 or 12:00 to 20:00.
We are looking for lively and enthusiastic individuals that have excellent
interpersonal and communication skills who are well motivated and
hardworking and able to work as part of our team.
Previous experience of working within a healthcare environment would be
advantageous but not essential as training will be provided.
Main duties of the job
The General Porter will be a multi-skilled person working within a team. To be responsible for maintaining a comprehensive professional and responsive high quality porter service to patients, staff, visitors and all service users.
To undertake the movement of patients, equipment, documentation, linen,
waste etc. in an efficient and safe manner. Maintain a clean and safe
environment in accordance with the specification and be responsive to
service needs as they arise and constantly seek to improve the productivity
and quality of the service.
Undertake necessary duties to ensure that an efficient Portering service is
maintained. These duties will be carried out both in patient and non-patient
environments.
All work must be undertaken in line with Health and Safety, Infection
Prevention, Security and all Trust Policy and Procedures.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk).
Interview Date: To be confirmed.
Person specification
Qualifications
Essential criteria
1. Good level of general education (basic English & maths) education
2. Willing to undertake further study to enhance ability to carry out job role more efficiently
Experience
Essential criteria
3. Ability to effectively communicate / interact with others (both verbal and written)
4. Good customer service skills.
5. 2 years’ experience in a customer focussed environment.
6. Ability to apply and maintain standards consistently.
Desirable criteria
7. Customer care.
8. Health and safety and Infection control principles.
9. Previous experience in a Healthcare environment.
Skills
Essential criteria
10. Ability to adapt to changes in working practice