Care Coordinator
We're on the hunt for a Care Coordinator to join us in our DCA Office in Bridgwater. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
As a Care Coordinator with us, you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for managing and coordinating the care delivery team, ensuring that the relevant documentation is in place for any new people we support, discharges, and transfers.
Your responsibilities will include:
1. Conducting live call monitoring using bespoke software.
2. Being the first point of contact for day-to-day operational requirements of our care colleagues.
3. Coordinating with families, healthcare professionals, and external agencies.
4. Handling enquiries, scheduling appointments and meetings, and managing all information with confidentiality.
5. Participating in the on-call rota (subject to change depending on the needs of the service).
This is an amazing role for someone who is looking to really make a difference in the lives of others. We're interested in our Care Coordinators having both the right experience and the right values. Therefore, our Care Coordinators should have:
1. Experience working in Health & Social Care.
2. Experience in the use of Microsoft Office and be computer literate.
3. Prior experience in an administration role.
4. Experience providing excellent customer service.
Why choose us? We embrace people's differences and encourage you to be you. As long as you've got the passion to make someone's life better, we can provide you with all the skills and development opportunities you need to build a great career. We encourage our staff to grow together through our excellent training programme, starting at induction and following you through your career, with opportunities for progression as well as job security in a sector-leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
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