About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role. Job requirements We have a new opportunity for a Senior Analyst to join the Business Improvement team. In this role, you will help deliver change programmes and maintain best practice principles. This will involve supporting reviews, analysis and evaluating business systems and processes alongside business needs, documenting requirements and maintaining best practice controls to match the overall business strategies. Ensuring our service capability is maintained and developed to meet customer demand. This is a hybrid position which can be aligned to any Aptia UK office location. Here's what you’ll be doing: • Working with the team and stakeholders to support the Operations business plan, including collaborating with colleagues across Operations to develop new client opportunities, ensuring appropriate design and effective delivery of the functions component in each case • Enable compliance with corporate, regulatory and legislative requirements. • Provide technical and subject matter expert input, including keeping up to date with relevant technical, statutory, fiscal, professional and commercial aspects of pensions. • Support implementation and maintenance of policies, processes, guidance, controls, standard documentation and quality assurance frameworks to improve efficiency, effectiveness and scalability. • Participate in strategic planning and decision-making related to pension administration and change team. • Lead on small to medium change initiatives or to be an active participant/subject matter expert of strategic changes affecting the business. • Contribute towards implementing and communicating initiatives to support Operations business plan. • Collaborate with colleagues across Operations to seek opportunities for continual improvement, ensuring appropriate design and effective delivery of the function’s component in each case. • Implement and maintain policies, processes, communications and quality assurance frameworks aligning across business platforms to improve the efficiency, effectiveness and scalability within parameters. • Contribute to product / proposition development. • Find solutions to problems, including; challenging the status quo, providing an environment which supports creativity and innovation and sharing good practices and innovation across the business. • Liaise regularly with the internal teams and external bodies. You will be joining a fantastic team who are involved in a wide range of critical projects which brings variation to your day to day working. In this role, you will have a platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment. You will also have the chance to build and maintain an excellent rapport with our clients, providers and colleagues across the Group. What we’re looking for: • Minimum 3 years of relevant experience in Pension Administration • Relevant business analyst qualification/Pension Management Institute qualification (Desirable) • Previous experience supporting processes and change. A passion for driving innovation • Excellent planning and organisational skills • Well established written, verbal skills and interpersonal skills • Able to interact, communicate with, influence and inspire different levels of stakeholders from exec members to Subject Matter Experts. Ability to build relationships with colleagues and clients • Strong problem-solving attitude and ability • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Self-Motivation and ability to prioritise own and team workloads • Analytical mind-set - able to analyse information, identify problems and trends, and solve complex problems • Excellent Microsoft Office skills including Word & Excel and experience of Pension Administration tools & systems Please apply before close of business on 31 December 2024. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.