Manager – Young People’s Supported Accommodation
Employer:ROC Solid Supported Accommodation
Reports To:Registered Manager
Location:ROC Solid Supported Accommodation Project
Hours:Full-time, 40 hours per week (working flexibly, including evenings, weekends, and bank holidays; sleep-in allowance included)
Objective:As a Young People’s Supported Accommodation Manager, you will play a vital role in enhancing the lives of young residents aged 16-18 by overseeing support services that promote independent living skills in a safe and supportive environment. You’ll collaborate with referring agencies to ensure coordinated support and advocate for high-quality living conditions.
Essential and Desirable Requirements:
· QCF Level 3 (or equivalent) in Care
· NVQ Level 5 in Care and RMA
· 3 years’ experience at a supervisory/management level
· 3 years’ experience of working with young people and children
About ROC Solid:
ROC Solid has a focus on providing the best quality of support to ensure people are supported to have a better quality of life.
Our team are focused on working together, learning and development and recognising when someone is doing a great job are important values for ROC Solid. We are the proud to have been winners of the National Employer of The Year Award.
Key Responsibilities:
Service Management:
* Ensure adherence to Ofsted Supported Accommodation regulations for 16-18-year-olds, aiming to foster skills for independence.
* Supervise and support the team, conducting monthly check-ins, annual appraisals, and identifying training needs.
* Schedule and manage staff rotas, ensuring compliance with all ROC Solid policies and regulatory guidelines.
Resident Support:
* Facilitate new resident admissions, coordinate individualised support plans, and lead discharge processes.
* Support residents with practical and emotional assistance to encourage life skills, personal growth, and decision-making for their future.
* Coordinate keyworker roles within the team for assigned residents, ensuring responsive support and effective liaison with external services.
* Handle resident behaviour supportively and constructively, promoting a safe and welcoming environment.
Housing & Quality Management:
* Maintain a clean, safe, and well-functioning environment, supporting residents in their responsibilities.
* Ensure rent collection and adherence to tenancy agreements, assisting with welfare benefits where needed.
* Conduct regular property checks and minor repairs, coordinating with landlords and contractors for further maintenance.
* Address resident disputes and complaints in line with ROC Solid’s procedures.
Administration & Reporting:
* Keep accurate records, including logs, incident books, and resident files.
* Report repairs promptly and maintain regular health and safety checks, including fire drills and risk assessments.
* Submit performance reports to the Registered Manager and Directors as required.
Training & Development:
* Participate in staff meetings, ensure staff training, and promote ROC Solid’s commitment to equal opportunities and data protection compliance.
Essential Qualities:This role requires strong organisational, communication, and interpersonal skills with a commitment to safeguarding young people’s welfare.
ROC Solid is committed to equal opportunity, safeguarding, and fostering a supportive work environment for all staff and young people. All positions are subject to references, enhanced DBS checks, and a 6-month probation period.
Apply now or call on 0330 335 8997 for more information.
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