Join an award-winning IT consultancy whose mission is to be the most responsive service provider in the sphere of enterprise database management!
What you'll do:
* Manage the triage of tickets from the Service Desk
* Maintenance of the client's knowledge base
* Analyse and resolve user problems
* Route tickets to existing HCM and Financials Delivery teams where appropriate
* Testing of changes and support of patching cycles
What you'll need:
They are looking for people that have two or more years’ experience working in a professional environment in one of the following:
* HR/Payroll
* Finance/Accounting
* Purchasing/Procurement
* IT Customer Service/Helpdesk Payroll environment
The successful candidate will also have good customer management skills, IT skills as well as a willingness to learn technical skills. Basic or end-user knowledge of Oracle eBusiness Suite (any of HCM, FINS, Procurement modules) would also be advantageous.
This role is a huge development opportunity and will expand and progress with your own development. This would suit someone who is keen to learn how Oracle applications work and expand their business process knowledge!
The role will require travel to Manchester for team meetings (weekly/as required).
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Finance
Industries
IT Services and IT Consulting and Financial Services
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