Service Manager (Band 7) - General Medicine - East Kent Hospitals University NHS Foundation Trust
Be among the first applicants.
East Kent Hospitals University NHS Foundation Trust
Ashford
GBP 40,000 - 60,000
Be among the first applicants.
6 days ago
Each Care Group is led and overseen by a Managing Director reporting to the Chief Operating Officer.
Each Care group will oversee a range of services and have a clear leadership structure working to the Managing Director. The senior leadership team for each of the Care Groups are also responsible for the day-to-day running of each of the hospitals, Queen Elizabeth Queen Mother, Margate, William Harvey Hospital, Ashford and Kent and Canterbury, Canterbury.
The Care Groups work collaboratively across the Trust and the local and sector systems for the purposes of continually improving the care for our patients and those who use the service.
The predominant responsibilities of the role will be to lead the development of the Care Group, ensuring that the intended outcomes for quality, performance, finance, workforce, transformation and collaborative system working are delivered.
Main duties of the job
The role will support the Deputy General Manager in the day-to-day operational management of the services Trust wide; providing visible site leadership alongside the Senior Matrons and Site and Specialty Clinical Leads. The post will support the Deputy General Manager to develop and monitor the service strategies. The role will support the formulation of the annual service plan, implementing this plan and monitoring progress.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
Person specification
Skills
* Previous experience in a Healthcare environment
* Proven track record of achieving targets
* Experience and knowledge of the current issues and themes affecting the NHS
* Experience in report writing and delivering presentations
* Experience of staff management inclusive of setting objectives, team and individual appraisals and recruitment and disciplinaries
* Experience working across networks and a wide range of stakeholders
* Budget management inclusive of reducing costs/efficiency gains, monitoring and determining corrective action
* Full range of IT skills including spreadsheet analysis
* Excellent interpersonal and communication skills
* Ability to work proactively with senior managers
Qualifications
* Degree or equivalent experience
* Evidence of Continuous professional development
* Prince 2
Knowledge
* Understanding of Information Governance and confidentiality
* Understanding of equality and diversity issues and how this affects visitors, patients and staff
* Understanding of the NHS constitution
Other requirements
* Understanding Trust values and mission statement
The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.
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