Bring your FMCG manufacturing and people management expertise to a company that encourages you to develop your skills as you develop your team - whether you're a Shift Manager looking for a change or a Team Leader looking to step up - we want to hear from you We are recruiting a Shift Manager for our growing Production team at our paper-converting site in Telford, Shropshire. This is a fantastic opportunity to showcase your skills as you ensure health and safety expectations, production output, quality and efficiency are achieved on your shift, motivating and developing your team to achieve and exceed results. Our Shift Managers work a 4-on-4-off shift pattern, working both 6am - 6pm and 6pm - 6am shifts. Duties of the Role Your daily tasks and responsibilities will include: Team Management - Leading and motivating a production team to achieve targets, maximise line efficiency, minimise cost, and safeguard safety and quality, managing daily SOR meetings to foster open communication and build a collaborative team environment. Shift Management - Managing daily staffing levels, including holiday requests, ensuring crewing sheets are completed accurately, and that the available resources are communicated to all departments. Performance Management - Communicating daily and hourly line performance targets to the production team in a professional and focused manner, taking responsibility for meeting these targets. Team Development - Using the performance management framework to develop members of the production team, ensuring all team members are trained to perform their assigned tasks and sign-off documentation is completed and verified. Compliance - Ensuring all legal and company regulations and compliance standards are adhered to, including health and safety and environmental standards, and liaising with the Quality Department to ensure all QC procedures are communicated and adhered to. Liaising with Departments - Working collaboratively with various teams - including Engineering, Quality, H&S, Stores, and HR - to deliver the best possible production efficiency. This role would suit candidates with experience in an FMCG manufacturing environment and leading a team as a Shift Manager, Team Leader, Production Manager, Line Manager, or in a similar role. Apply today, and we'll be in touch with the next steps towards your new career Benefits Company pension Life assurance Free company products Free on-site parking Retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Essential Skills Previous supervisory experience in leading and mentoring a team of at least 20 people TPM/lean manufacturing knowledge and application Previous experience working in an FMCG manufacturing environment Problem-solving skills Excellent time management skills You will ideally hold qualifications in people management and health and safety About Company Northwood is a family-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away-from-home and consumer market. Our mission is to be the market-leading partner of choice in the away from home tissue industry. One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end-user product converting, storage and transportation. Our remit is huge, with a portfolio of products covering two key systems brands, professional wiping, commodity, consumer paper and private label. We sell into a distribution network spanning the UK, Ireland and Europe, which in turn service markets such as healthcare, hospitality, hotels, engineering, janitorial, catering and education. We are a highly successful, award-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain. We differentiate ourselves by excelling in product quality alongside market-leading service and sales support. DE&I At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all.