THE POSITION Floor Manager
Were not looking for a placeholderwere hiring someone who sees what could work better and isnt afraid to make it happen. Precision matters. Your attention to detail and commitment to continuous improvement will directly shape how the floor evolves.
Key Responsibilities
Run the floor with clarity, composure, and commandbefore, during, and after service
Coach, calibrate, and grow the front-of-house teamraising the bar without raising your voice
Be the connective tissue between guest, team, kitchen, and barensuring nothing slips
Solve problems in real timewithout panic, blame, or chaos
Champion service standards and lead with presence, not pressure
??What Were Looking For
A proven leaderexperience as a Floor Manager, Assistant Restaurant Manager, or equivalent in high-end/Michelin-level service
Clear communicator who can give direction under fire and hold the frequency of the team
Deep respect for detail, timing, and flownot just performance
Operational awarenesssees the system, spots inefficiencies, and helps evolve it
Bonus if youve worked with Asian cuisinebut excellence is universal
ABOUT US
Kai Mayfair is a well-establishedrestaurantin the heart of Mayfair, with 31 years of excellence and aMichelin Star held through 2009-2024
We were rankedBest Chinese Restaurant in the UKbyThe Sunday Timesin 2014 and in theTop 10 for all London restaurantsfor food.
Our style of cooking isLiberated Chinese respectful of tradition yet constantly evolving.
??WATCH OUR STORY
youtube.com/watch?v=wxJdY7eH7XU
WHAT WE OFFER:
Competitive salary + generous tronc scheme
Flexible hoursfor a balanced work-life schedule
Meals while on duty
Ongoing training & career development opportunities
Excellent food & beverage discounts
Company pension scheme
If you believe hospitality is about making every guest feel special, wed love to meet you!
Apply now and bring YOUR warmth to one of Mayfairs finest restaurants.
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