Helpdesk Admin Annual Salary: Up to £27,000 Location: Morden Job Type: Full-time, in-office This role is ideal for someone who is highly organised and thrives in a fast-paced environment. The successful candidate will be the first point of contact for clients and will play a key role in the smooth running of our office. Day-to-day of the role: Serve as the first point of contact for clients contacting the helpdesk via telephone, email, or in person. Schedule and coordinate appointments between clients and service technicians. Maintain and update appointment calendars and service schedules. Handle client queries and provide timely and accurate responses. Prepare and maintain reports related to helpdesk activity. Assist in the management of office supplies and inventory. Ensure compliance with company policies and procedures. Required Skills & Qualifications: Proven experience in an administrative or helpdesk role. Strong organisational and time management skills. Excellent communication skills, both verbal and written. Proficiency in Microsoft Office Suite and any relevant software. Ability to multitask and prioritise work effectively. High level of accuracy and attention to detail. Benefits: Competitive salary of up to £27,000 per annum. Stable Monday to Friday schedule. Opportunity to work in a supportive and dynamic environment. Professional development and training opportunities.