Do you have a keen eye for detail, a passion forservice performance, and the ability to manage real-time operations?
First South, part of First Bus is looking for aPerformance Supervisorto help driveon-time performance, reliability, and operational excellenceacross our network.
Your Key Responsibilities:
* Monitor and manage service performance in real-time
* Analyse data to drivecontinuous improvement
* Develop alternative disruption plans for planned/unplanned events
* Support drivers with live updates and problem-solving
* Investigate incidents and prepare reports
* Foster strong workingrelationships across teams
What We're Looking For:
* Strong customer services experience
* Passion for providing areliable and quality service
* A PCV licence(mandatory or ability to obtain)
* Strongcommunication and leadership skills
* Experience in transport,operations, or a similar role
* Ability to work under pressure and make quickdecisions
Why Join Us?
1. Play a vital role in ensuring punctual andreliable services
2. Work closely with driver...