Job Title:Service Designer (SC Cleared) - Consultant - Digital Factory
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.
By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.
An overview of the role
As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.
Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.
What You'll do:
* Maximise the value we deliver for our clients right from the inception to real life application of Service Design.
* Support our clients through the end-to-end service design process to design and develop innovative products and services.
* Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking / user-centricity.
* Work on new ideas and work alongside solution team to design and develop innovative products and services.
* Use current and emerging trends to identify and lead improvements to existing services.
We'd love to meet someone with:
* Proven experience working across a service design process, autonomously with minimal support.
* Ability to create service design artefacts and outputs.
* Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar.
* Strong understanding and experience of working in an agile (scrum) environment.
* SC (Security Check) Clearance - active clearance or eligibility for such level of clearance.
It would be ideal if you also have:
* Experience working in sectors that operate in complex regulatory environments.
* Experience working with Government Digital Service (GDS) service standards.
* Certification and/or qualifications in Service Design or Design Thinking.
Why Capgemini is unique:
At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location.
More information is available at:Capgemini Invent
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