Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff
Main area: Diagnostic Cardiology
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (x4 days 8am - 6pm)
Job ref: 164-6933899
Site: NUH, City Campus
Town: Nottingham
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 16/03/2025 23:59
Job overview
Are you looking for an exciting new opportunity?
We are currently looking to recruit a band 3 Cardiac Support Officer. The role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH. This is a new hybrid role, combining some of the duties of the assistant technical officers with administration duties. The successful applicant will work across both the Queens and City campuses.
You must be self-motivated with a flexible approach and be able to demonstrate good communication skills, working independently and as part of the team. We expect the successful applicant to have experience in a healthcare setting and/or an administration role. Good written and verbal communication skills are required, as a key part of this role is interacting with patients and staff at various levels across the trust.
If you feel you have the skills and experience required to add value to our team, then please apply today.
Main duties of the job
In addition to the below summary, you need to familiarize yourself with the full job description and person specification documents attached to this advert.
The successful applicant will be responsible for providing routine technical and administrative support. This is an exciting time to join our team. We have recently relocated to a new purpose-built department and are always looking for new ways to expand and develop our service. This role is pivotal to this service improvement. You will work alongside our experienced multi-disciplinary team of Technical Assistants, Cardiac Physiologists, and Doctors.
Detailed job description and main responsibilities
1. Perform a range of routine cardiac diagnostic tests.
2. Provide technical support to the Cardiac Physiologists, as well as work alongside assistant technical officers and the administration team.
3. Utilize the department IT patient database (Cardiovascular Information Systems – CVIS) to maintain waiting lists and produce test reports in line with department protocols.
4. Receive and process e-referrals from NUH Specialties and GP practices. Utilize the Trust Medway PAS system to retrieve patient diagnostic referrals.
5. Utilize DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff, and other staff grades in the organization of patient tests.
6. Assist with the administrative needs of the Technical Manager. Ensure an overview of patients who are waiting for tests, and assist when required. Ensure updating of skills in Basic Life Support to identify and deal with immediate emergency situations.
7. Attend training/updates related to the post. Any other duties that may reasonably be required to assist in the smooth running of the department, promote its reputation, and uphold its policies.
8. Work on both City and Queens Campus when required.
Person specification
Training/Qualifications
* 4 GCSEs or equivalent including English and Math.
* Basic Life Support.
* Microsoft Qualification.
Experience
* Previous healthcare work experience.
* Previous work with the general public.
* Familiar with Microsoft Outlook, Excel, and Word.
* Voluntary care work.
* Experience of hospital systems.
Communication and relationship skills
* Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service.
* Good patient care skills, being able to communicate with patients, staff, and visitors.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world-class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavor to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian, and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications.
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available.
Salary: The quoted salary will be on a pro-rata basis for part-time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID.
Consent:
* Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts.
* Disclosure and Barring Service: Your post may be subject to a DBS check which incurs a cost dependent on the level of check required.
For more information about our organization and the career opportunities available, please visit our website and/or follow us on social media.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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