Purpose Do you want to make a difference to the lives of the people we support, in a beautiful, rural community? This is a unique opportunity to be a part of developing and delivering a professional in-house repairs & maintenance service. You will be based on-site to deliver repairs and maintenance across the range of properties as part of the Property and Land Service team ‘PALS’ Working as part of the PALS team at our communities you will be providing a high-quality general repairs service in various properties and the wider repairs and servicing team as required. The Trust owns and manages a unique and complex portfolio of over 350 properties and other assets including, but not exclusively: Residential accommodation A mansion house Working farms and smallholdings Offices Workshops (Woodwork, Pottery, Craft, Art) Cafes, creamery, post office Other service user support facilities Location & Travel Community-based This role will be based at our Grange Village and Oaklands Park sites in Newnham-on-Severn, and Taurus Crafts in Lydney. You must be able to travel to these locations. There will be travel required between locations as part of your role. Duties & Responsibilities Main responsibilities Diagnose and undertake maintenance and repair work to achieve right first time and outstanding customer service. Contribute to the financial viability of the responsive repairs service by ensuring all work is correctly recorded Maintain an effective channel of communication with your Line Manager and management. Adopt a flexible approach to work, undertaking and promoting work within a Multi Skilled environment to avoid duplication and follow-on work being passed to other front-line staff. Responsible for your own health and safety and the safety of others as indicated in the company Health and Safety Policy. This will include complying with safe methods of work, use equipment safely, and contribute to risk assessments, use of PPE and reporting of incidents and accidents. Contribute to the development of a core range of materials, consumables and individual stocks to meet the demand of the responsive maintenance service. Adopt a flexible responsive maintenance service between the core working hours. You will be required to start and finish work at properties owned or managed by the Trust. Provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers. Work as part of the wider maintenance team to provide an effective and efficient service to the client. Undertake development activities as necessary and appropriate to the role. Undertake all duties in accordance with all Trust policies and work towards their continuing development and implementation. This is a physically demanding role. Person Specification Knowledge & Experience Previous experience of working in a similar role Good working knowledge of general property maintenance Knowledge of health and safety legislation and requirements An awareness of the needs of people who use our services Full, clean driving licence essential Key Competencies Effective communication skills Flexibility with regards to working unsociable and additional hours as necessary Flexibility to travel if required Ability to forward plan Be supportive of Camphill Village Trust values Camphill Village Trust is an equal opportunity employer. We reserve the right to close this advert early if we receive a sufficient number of applications. Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check. The charity Established in 1954, Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. In our 70th year we honour our past, provide for the present and will lead the future. Our focus on humanity and nature was inspired by our past and remains as key to the Trust’s ethos today. This is reflected in our focus on social and green care integration, valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life. We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths. The benefits Below is just a taste of what we offer: Life cover for all employees so families will receive payment if a colleague dies at work (subject to cover terms and conditions). Employees who introduce a friend to work with us receive £150 through payroll (Terms & Conditions apply.) Employee assistance programme with 24/7 helpline for advice and support. Also available to your immediate family We contribute to a pension scheme along with your personal contributions Annual leave entitlement 25 days per year PLUS statutory bank and national holidays Free parking at most communities The gallery Previous Next What we offer Documents