A 50/50 query handling and administration post. GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff). Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
* Job Title/Location: Customer Service Coordinator, Epsom/WFH
* Salary: To £25,000 + bonus/overtime adds c.£1,000 - £1,500 + pension
* Office/WFH: Working week is 3-4 days office, 1-2 days WFH. Initial training 100% office based
* Requirements: Customer service experience that involves telephone contact with customers and administration
* Role Snapshot: Dealing with queries from current customers (this is not a 'sales’ type call handling role), regarding a variety of mortgage/savings products. Close to 50% of the role is admin based
The Company: Our client is a highly professional Financial Services company who base their customer services model on just that, first rate service as opposed to the hard sell. Mortgages and Savings products are their key markets with this role exposing you to both sides of the business. Impressive expansion in recent years.
The Role: As a Customer Service Coordinator, you will be joining a growing team of c.25 staff. The focus is on dealing with incoming calls f...