What you will doAs an Installation Planner, you will play a key role in supporting the installation team by efficiently planning and tracking installations while optimizing the utilization of available labor resources. You will be responsible for procuring equipment effectively to meet customer requirements and ensuring seamless project execution. The successful candidate will coordinate the end-to-end delivery of projects, ensuring milestones and deadlines are met, and customer expectations are exceeded.What we offerCompetitive salary25 days of paid holiday + Bank Holidays & sick payComprehensive benefits package, including pension, life assurance, employee assistance program, and referral schemeEmployee discounts on high street brands, cycle-to-work scheme, and Johnson Controls security productsExtensive product and cross-training opportunities with outstanding resources availableA supportive and collaborative team environmentClear career development paths, including opportunities in Customer ServiceCommitment to safety through our Zero Harm policyAccess to business resource groupsTraining on our company valuesHow you will do itBuild and maintain strong relationships with customers, installation engineers, and managers through effective communication.Prepare and manage installation schedules and programs.Negotiate with suppliers and coordinate the delivery of materials and equipment.Plan and allocate manpower efficiently for a team of engineers.Provide fast and accurate updates to engineers and customers.Monitor installation progress to ensure schedules are met and downtime is minimized.Maintain up-to-date and complete installation documentation.Assist in scheduling subcontractors to ensure smooth project execution.What we look forRequiredCustomer service experienceStrong organizational skillsProficiency in Microsoft Office and other PC applicationsPreferredExperience in scheduling and coordinating field-based engineers or a similar roleKnowledge of the security systems industry or construction/facilities industries#LI-MS2#LI-Onsite