Job summary Working Full Time: 37.5 hours per week An opportunity has arisen within the Planned Division for a MedicalSecretary. The post holder will work within the Trauma and Orthopaedics Team within The Countess of Chester Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants and wider team. We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team. Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently. A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR software. Knowledge of medical terminology also would be an advantage. Main duties of the job To provide a comprehensive secretarial service to the consultants as part of the secretarial team, managing a busy workload and shifting priorities. To deal with enquiries from patients, relatives, GP's and hospital staff in an effective, timely and sensitive manner, answering queries and resolving problems appropriately while ensuring patient confidentiality is maintained at all times. To type clinic letters, referrals and other correspondence using digital dictation, prioritising urgent and Fast Track correspondence while also maintaining awareness of Trust targets for outpatient letters. To participate with the team in administering the Email Advice service, including logging activity within time limits and accurately recording clinical advice on the electronic patient record. About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa Contract Permanent Working pattern Full-time Reference number 210-2024-915-B Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualifications Essential NVQ Level 3 or equivalent GCSE Standard English or equivalent Desirable RSA Typing III Audio/Short Hand Typing Qualification AMSPAR Medical Secretarial Diploma or Equivalent Knowledge and Experience Essential Touch typist Recent secretarial experience Knowledge of Microsoft Office Packages Desirable Experience as medical support secretary or medical audio typist Knowledge/ experience of specific patient administration systems Knowledge of Medical Terminology Knowledge of NHS or other health/social care settings Person Specification Qualifications Essential NVQ Level 3 or equivalent GCSE Standard English or equivalent Desirable RSA Typing III Audio/Short Hand Typing Qualification AMSPAR Medical Secretarial Diploma or Equivalent Knowledge and Experience Essential Touch typist Recent secretarial experience Knowledge of Microsoft Office Packages Desirable Experience as medical support secretary or medical audio typist Knowledge/ experience of specific patient administration systems Knowledge of Medical Terminology Knowledge of NHS or other health/social care settings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)