We are seeking a dedicated Tenancy Sustainment Officer to join our Clients team in Warwickshire on a 6-month contract. This hybrid role involves delivering a hands-on, customer-focused pre-tenancy and early tenancy service, supporting customers in understanding and fulfilling their roles as tenants, and promoting their independence, quality of life, health, and well-being.
Location: Warwickshire (Hybrid - 3 days in office, rest from home)
Contract: 6 months
Pay: £18-21/hr via umbrella
Key Responsibilities:
• Provide pre-tenancy support to encourage sustainable tenancies, including financial assessments and advice.
• Assist applicants in temporary accommodation to move into and sustain new tenancies.
• Conduct needs and risk assessments to secure appropriate support from various agencies.
• Develop and implement personalised support plans to help tenants meet their goals.
• Offer practical advice on housing, welfare rights, personal finance, and life skills.
• Promote employment, volunteering, education, and training opportunities.
• Collaborate with local service providers and partner organisations to offer comprehensive support.
• Maintain accurate records and liaise with internal teams and external agencies.
• Respect confidentiality and adhere to data protection legislation.
• Keep updated on relevant legislative changes and national welfare benefit regulations.
Requirements:
• Experience in providing tenancy support and financial advice.
• Ability to work collaboratively with various stakeholders.
• Strong organisational and record-keeping skills.
• Knowledge of welfare benefits and housing regulations.
If this role is for you please apply directly or reach out to Tiyana at or 07488866708 for more information.