Customer Service Associate
Where is the Position Based?
This position is based at Burgess Hill Golf Centre - Golf & Designer Clothing Store, which is situated on the outskirts of Burgess Hill.
We are a dedicated family-run business, and the skills and dedication of our team are fantastic.
Your Job Role:
* Full Time: 35-40 hours per week / Part Time: 15-30 hours per week
* Knowledge & selling of designer clothing & golf equipment
* Advising customers on golf equipment
* Customer service role serving & taking payments from our customers using the driving range, golf course & academy facilities
* Taking payment for golf & designer wear store sales
* Booking appointments
* Handling cash, closing & locking up of premises
Responsibilities:
* Working closely with customers to determine their needs, answer their questions about our products & recommend the right solutions.
* The duties of a sales associate are to achieve excellent customer service while consistently meeting the store's sales goals.
* Cross-sell products.
Qualities Required:
* Basic understanding of sales principles & customer service practices
* Basic Math skills
* Solid communication & interpersonal skills
* Friendly & energetic personality with customer service focus
* Ability to perform under pressure & address complaints in a timely manner
* Availability to work flexible shifts
* Confident & enthusiastic about working in customer service
* Reliable & driven
Job Types: Full-time, Part-time, Permanent
Pay: £11.50-£13.00 per hour
Expected hours: 15 – 40 per week
Additional pay:
* Commission pay
* Performance bonus
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Schedule:
* Every weekend
* Flexitime
* Holidays
* Monday to Friday
* Weekend availability
Application question(s):
* Do You Have Your Own Vehicle To Travel To The Burgess Hill Golf Centre Located In Burgess Hill? (as there is no public transport nearby)
* Are You Looking For Full Time or Part time?
* Do You Play Or Have An Interest In Golf?
* Do You Have Any Golf Equipment Knowledge To Advise Customers?
* How Far Away Do You Live From The Burgess Hill Golf Centre (RH15 8RE)?
Work Location: In person
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