Head of Revenues, Benefits and Assessments
Location: Aylesbury
Salary up to £85,106 per annum dependant on experience.
About us
We are a forward-thinking organization committed to excellence in public service. Our mission is to provide outstanding services to our community, and we pride ourselves on our values of integrity, innovation, and inclusivity. We offer a supportive and collaborative work environment where your contributions are valued, and your professional growth is encouraged.
In 2024, Buckinghamshire Council won two prestigious IRRV awards. The Revenues & Benefits team was recognised for Excellence in Innovation (Revenues and Benefits Administration) and Most Improved Team of The Year. The team has achieved remarkable outcomes since their formation in April 2020 and continues to deliver year-on-year innovations and improvements. This is an excellent time to join as Head of Revenues, Benefits & Assessments as Buckinghamshire Council continues to build on this impressive record.
About the role
As the Head of Revenues, Benefits & Assessments, you will provide strategic leadership, operational management, and financial control for the service area. You will be responsible for planning, developing, delivering, and managing the Revenues & Benefits, Credit control and Financial Assessment and Deputies services to ensure compliance with legislation and high standards of service delivery. Your role will involve contributing to the strategic direction of the service, developing and implementing policies, managing stakeholder relationships, and overseeing performance and quality management systems. You will also be accountable for managing a revenue budget of approximately £1.5 million and monitoring a collection fund of about £0.7 billion.
About you
To be successful in this role, you will need:
* Substantial experience in planning and delivering a Revenues & Benefits service, with expert technical knowledge and experience.
* A proven track record of senior management success in a Revenues and Benefits service.
* Extensive knowledge and understanding of the Revenues & Benefits service area, including systems, policies, practices, procedures, legislation, and major issues.
* Excellent interpersonal, communication, and presentation skills, with the ability to engage and influence a wide range of stakeholders.
* Strong leadership abilities, with evidence of developing and managing multi-disciplinary teams.
* A degree-level education or equivalent standard, and relevant professional qualifications (e.g., IRRV, CIPFA) are desirable.
If you are a proactive and innovative leader with a commitment to delivering high-quality services, we would love to hear from you.
Other information
Interview date: week commencing 2nd December 2024
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
* All unspent cautions and/or unspent convictions
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
Our values and culture
We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.
By joining Buckinghamshire Council, you can expect:
* a fair and inclusive culture
* the chance to really make a difference to those around you
* health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
* a unified voice through our Employee Representative Group
* ongoing support, and the opportunity to develop and progress in your career with us
* opportunities to take part in fun activities such as fundraising and social events
At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.
About the Business Unit
Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation.
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements.
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