Job description
Demon Recruitment Group is looking to recruit a number of Telephone Customer Advisors to join a leading client in Walton Upon Thames.
This role could suit people who have 2 years experience within retail, office administration or customer service
This role is based in Walton on Thames so you need to reside locally to this area
You will need exceptional communication skills for this role and be confident dealing with people on the telephone.
This role is completely office based so please only apply if you are happy with 100% office based -
The working hours are as follows and will include a mixture of the Monday - Friday shifts stated plus 1 Saturday per month from 9.00 am - 1.00 pm
Monday-Friday
8.30am - 5:00pm
10am - 6.30pm
Saturday (one per calendar month)
9.00am - 1:00pm
Duties:
· Taking/Making inbound and outbound calls to discuss repayments
· Speaking to customers on chat
· Taking payments
· Negotiating payment arrangements if a customer cannot pay in full
Background
· Customer service or retail experience (2 years preferred)
· Excellent communication and people skills
· Confident phone manner
· Friendly an...