Job summary We are looking for a motivated, enthusiastic individual to join our friendly Haematology Admin Team. Main duties of the job This role will require the post holder to provide administrative support to the Haematology Team. Tasks will include, answering the phone, sending letters and blood test request forms to patients, opening incoming post, filing slides and after some training, make patient appointments and undertake some audio typing. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 20 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £23,615 a year Contract Fixed term Duration 12 months Working pattern Part-time Reference number 184-OL-PU-2221 Job locations Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Job description Job responsibilities For a more detailed explanation of the Administration Assistant role, please see the attached Job Description document. Job description Job responsibilities For a more detailed explanation of the Administration Assistant role, please see the attached Job Description document. Person Specification Qualifications Essential Good General Education Computer literate in Microsoft Office Desirable ECDL or similar NVQ II or similar qualification in Business Administration Experience Essential Dealing with customers/general public. Previous office experience. Use of computers. Ability to work alone or as part of a team Evidence of a good standard of Literacy / English language skills Pleasant telephone manner Good Team Worker Ability to communicate with staff at all levels and with patients both verbally and written. Good planning and organisation skills Desirable Knowledge of Hospital Computer Systems Additional Criteria Essential Willingness to use technology to improve standards of care and support to our patients. Punctual Comply with confidentiality requirements Person Specification Qualifications Essential Good General Education Computer literate in Microsoft Office Desirable ECDL or similar NVQ II or similar qualification in Business Administration Experience Essential Dealing with customers/general public. Previous office experience. Use of computers. Ability to work alone or as part of a team Evidence of a good standard of Literacy / English language skills Pleasant telephone manner Good Team Worker Ability to communicate with staff at all levels and with patients both verbally and written. Good planning and organisation skills Desirable Knowledge of Hospital Computer Systems Additional Criteria Essential Willingness to use technology to improve standards of care and support to our patients. Punctual Comply with confidentiality requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)