Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers.
An opportunity has arisen for a Full-time Credit Controller to join our Farrington Gurney Depot.
The role will involve chasing overdue invoices by telephone, email and letter, and ensuring that all debts are paid in a timely manner. As a Credit Controller you will provide a high level of customer service at all times, be resilient, a problem solver and be highly organised.
About the role: Monday to Friday, 40 hours per week
Fully office based
Managing held order reports
Chasing overdue invoices by telephone, email and letter within agreed timescales
Ensure that debts are paid in a timely manner
Dealing with internal queries regarding payments
Maintain accurate records of all chasing activity
Handle disputed bills and negotiate to bring payment within agreed terms
Provide accurate advice on billing queries
Respond promptly and completely to both clients and internal enquiries
Banking
Allocations
Credit checks
Provide high level of customer service
To assist with other duties as and when required
About you: Credit Controller qualification (desirable)
Experience in a similar role (desirable)
Confidence to be assertive with individuals and companies who owe money
Great communication skills
Customer service experience
IT literate - experienced in Microsoft Office packages
Good numeracy skills
Ability to work as part of a team
Good time management
What we can offer you: 22 days holiday (plus bank holidays)
Discretionary annual bonus
2x annual salary life cover
Full training
Company pension
Cycle to work scheme
Employee assistance programme
Eye-care scheme
Retail discounts
Free on-site parking
If you feel this role is for you, please apply today with your CV and a covering letter outlining your suitability for the role.
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