About us
At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our Legal Advice-Line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.
We have several new and exciting opportunities available within our Defendant Motor Damage Litigation team, suitable for experienced claims handlers, either from a legal or insurance background.
These roles can be offered on either a full-time and Permanent or Fixed Term Contract basis, and can be based from our Bristol, Birmingham, or Bromley office (hybrid working).
The role
Reporting to a Team Leader, you will be a part of a small and successful team, defending litigated motor damage claims from receipt of proceedings to settlement or final hearing.
What you will be doing
1. Responsible for managing cases to an effective and satisfactory conclusion within service levels and to a targeted outcome.
2. Drafting defences, witness statements and instructing counsel where appropriate.
3. Reviewing evidence and making offers to settle where appropriate.
4. Delivering clear, accurate and succinct advice within relevant timescales and managing a portfolio of litigated cases.
5. Staying abreast of case law and practice.
What we are looking for
* Experience in Motor Claims, either from a legal or insurance background is essential.
* Analytical skills to interpret information and identify issues.
* Ability to work under pressure.
* Experience of collaborating within a high-performing team.
* Must be able to use own initiative and prioritise to ensure deadlines are met.
* Good verbal and written communication skills.
* Flexible and adaptable.
* Enthusiastic and passionate about getting the right outcome.
* An appetite for learning and driving on development.
Contract: Permanent or Fixed Term Contract
Location: Bristol (BS1 6JX), Birmingham (B3 2NU), Bromley (BD1 1DP)
Home Working: Hybrid model (2 days in the office, 3 days from home)
Working hours: 35 hours per week (Monday - Friday)
Ways of Working
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.
How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:
* 9% Private Pension
* 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
* Additional optional Health and Dental insurance
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
* Generous holidays
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus many more
Life at Direct Line Group
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.
We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
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