Do you have... Previous experience in the Parts department? Experience with volume work? Working within a team? If your answers are YES … then this could be the role for you My client are looking for a Parts Adviser to join their growing team and become an integral part of our parts hub team. This role is ideal for someone with experience in a parts department, handling volume work, and thriving within a team environment. We are looking for individuals who are committed to delivering exceptional customer service and are eager to contribute to a team-centred workplace. Day-to-day of the role: Assist customers over the phone and at our front counter. Handle the lifting, movement, and location of parts within the warehouse daily. Work accurately on a computerised system to establish all customers’ needs for the correct required parts; diagnosing and recommending as appropriate. Engage in all aspects of the warehouse operations. Sell parts to both retail and wholesale customers. Deliver exceptional customer service to both external and internal customers. Assist in stock checks and maintain a strong working relationship with the manufacturer. Discuss relevant promotions and offers with customers. Required Skills & Qualifications: Commitment to working as part of a team. Excellent administrative skills. Knowledge of DMS/Stock Control systems. Ability to load and unload vehicles safely and accurately. A focus on achieving total customer satisfaction, both internally and externally. Benefits: 30 days holiday per year (including Bank Holidays), increasing with length of service. Auto-enrolment Pension Scheme with employer contribution. Discounted Medical and Healthcare Schemes. Career development opportunities. Referral bonus, retail discounts, discounted days out, and more. Family & Friends Discounted Car Scheme. On-site Mental Health First Aiders. X2 basic salary Life Assurance. Uniform provided. Working Hours: Monday – Friday, 08:00am - 18:00pm (flexibility to be discussed with Manager at interview). Alternate Saturdays required, 08:00am - 13:00pm.