We are seeking a dedicated and efficient Credit Controller to manage all aspects of our sales ledger. The successful candidate will oversee the collection of customer accounts, ensuring high customer satisfaction and loyalty. This role requires excellent communication skills to interact with customers and the broader finance team, reporting directly to the Credit Controller Supervisor.
Key Responsibilities:
1. Manage and maintain strong relationships with customers to ensure smooth running of sales ledger accounts.
2. Ensure prompt payment of customer debts through effective debt collection practices and prompt handling of queries.
3. Evaluate new and existing customer credit requests by assessing credit ratings and payment profiles.
4. Reconcile daily sales ledger transactions.
5. Perform daily sales invoice runs and monthly statement runs.
6. Raise sales credit notes and manually raise pro-forma invoices, advance bills, or miscellaneous invoices.
7. Resolve queries both internally and externally around outstanding invoices, liaising with sales and warehouse departments as needed.
8. Post and allocate daily receipts to accounting systems.
9. Provide accounts information to internal departments.
10. Maintain detailed and accurate notes regarding debtors on our internal system and ensure the team leader is equipped with relevant data.
11. Assist with submission to invoicing discounting provider.
12. Create new customer accounts in accordance with internal procedures.
13. Correctly identify VAT position of transactions with customers in the UK and Europe.
14. Provide ad-hoc reporting as requested by management and undertake account reconciliations as required.
15. Assist with periodic sales ledger audits.
16. Ensure monthly processing deadlines are met.
17. Comply with Stone’s internal management systems and safety procedures.
18. Support Stone’s corporate social responsibility strategy.
19. Undertake any other ad hoc duties or projects as requested by the reporting manager.
Qualifications:
1. Proven experience in a similar role.
2. Strong communication and interpersonal skills.
3. Excellent organisational and time management skills.
4. Proficiency in accounting software and MS Office.
5. Ability to work independently and as part of a team.
6. Knowledge of VAT regulations in the UK and Europe is a plus.
7. Part or fully AAT Qualified is desirable.
Job details:
This is a full-time position - 37 hours per week. The working days are Monday to Friday. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. Agencies need not apply.
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