Smart Metering Campaign Lead
Location: Hybrid / Bedford office 3 days per week
Salary: £40k-£45k + Excellent benefits package
A leading energy supply business are looking for a Smart Metering Campaign Lead to join their bold and progressive team. You will lead on delivering Smart Metering campaigns to ensure customers smooth transition into smart meters. You will collaborate with third parties to ensure the smooth deployment of metering campaigns, have constant emphasis on achieving Ofgem targets and manage relationships with metering partners. If you’re data-focused, love driving improvements, and want to make a tangible difference – APPLY NOW!!
Key Responsibilities:
* Responsible for all Metering campaigns, including those for white labels.
* Assess the need for any new campaigns or expansion of existing campaigns.
* Collaborate with third parties to ensure the smooth deployment of campaigns.
* Own the content for customer communications related to Metering.
* Implement any changes that provide to improvements to smart installation rates.
* Engage with AES to ensure engineers are recruited and placed in areas that requires.
* Analyse key data in relation to booking availability, customer communications interaction and conversion rates; to drive relevant changes where required.
* Focus on ‘jeopardy management’ to ensure attempts to fill all impending empty booking slots.
* Have constant emphasis on achieving Ofgem targets.
Skills & Experience:
* You will be able to maintain and manage relationships with our Metering partners.
* You will be an excellent communicator with great stakeholder management.
* Data focused to drive required changes for improvement.
* Ability to optimise end to end processes.
* Prioritise compliance to ensure all Smart regulations are met.
* Strong Excel skills.
* Summarise and present regular updates to relevant stakeholders.