Job summary The Payroll and Pension Officer will manage and process payroll operations, ensuring accuracy, compliance with statutory requirements, and efficient administration of pension schemes. This role involves liaising with the finance department, HR, employees, external agencies and ensuring adherence to UK employment and pension legislation. Main duties of the job The below describes the important aspects of the role but is not an exhaustive list. The role will need to adapt as the function develops and matures: Payroll Management Pension Administration Compliance and Reporting Employee Support General Administration Please see the job description and person specification for full details About us Patient Care Locally (PCL) is a not-for-profit Community Interest Company (CIC) dedicated to enhancing healthcare delivery within Leicester, Leicestershire, and Rutland. Operating in close collaboration with the NHS, PCL focuses on identifying and addressing patient care needs that can be managed within primary care and community settings, thereby alleviating pressure on hospital services and ensuring patients receive timely, appropriate care closer to home. By delivering care in local settings, PCL ensures that patients receive the right care at the right time and in the right place. PCL is rapidly expanding beyond Leicester, Leicestershire and Rutland and are committed to maintaining the highest standards of quality in its service provision. By focusing on patient-centred care and continuous improvement, PCL strives to meet the evolving healthcare needs of local populations effectively. PCL has been recognised for our innovative working across various awards sectors including being a finalist at the HSJ Awards in 2024 and a finalist at the Strategic PA Awards in 2024. More information can be found at the LLR PCL website: Home Patient - LLR PCL - Leicester, Leicestershire, and Rutland Patient Care Locally Date posted 25 February 2025 Pay scheme Other Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time, Home or remote working Reference number E0349-25-0000 Job locations Office 2 and 3, Coalville Business Centre Goliath Way Coalville Leicestershire LE67 3FT Job description Job responsibilities The below describes the important aspects of the role but is not an exhaustive list. The role will need to adapt as the function develops and matures: Payroll Management Process the monthly payroll for multiple companies, ensuring timely and accurate payment of salaries, benefits, and deductions. Maintain payroll records in compliance with statutory requirements. Manage adjustments for overtime, sick pay, maternity/paternity pay, and other payroll changes. Ensure compliance with HMRC regulations, including PAYE, National Insurance, and tax code updates. Prepare and submit RTI - Real Time Information reports to HMRC. Prepare payroll journals for entering by the finance team into the local accounting softwares. Pension Administration Administer pension schemes, including auto-enrolment and opt-out processes. Ensure pension contributions are calculated accurately and submitted within deadlines. Liaise with pension providers and employees to address queries or resolve issues. Maintain up-to-date knowledge of pension regulations and advise on changes. To support with reviews of pension providers or set up of new pension schemes for organisations represented as appropriate. Compliance and Reporting Ensure compliance with GDPR in handling payroll and pension data. To review data held on payroll and pension systems ensuring that data is deleted and used appropriately. To build and prepare payroll reports for management, including payroll summaries, cost analysis, and other ad hoc reports. Manage year-end payroll processes, including P60s, P45s, and P11Ds. Support internal and external audits related to payroll and pensions. To review the automatic enrolment records for pensions and keep a track so that 3 yearly reporting around this is accurate. Employee Support Act as the first point of contact for payroll and pension-related queries. To provide robust advice to employees with regards to payroll and pensions. Provide clear and accurate advice to employees on payroll and pension matters. Deliver training or briefings on payroll and pension procedures to senior managers. General Administration To improve internal records held by the company with regards to payroll and pensions, ensuring that records of conversations and decisions in relation to payroll and pensions are maintained. To review the quality of the letters sent out via the Bright Pay system and ensuring records of these are saved to the individuals HR records. To review processes surrounding the payroll and pensions payments to ensure that there is a maximum use of APIs and other signed off technologies to maximise efficiencies within processes and reduce manual inputting. Maintain and update payroll and pension software systems. To support with review and movements across payroll and pension systems if a decision is made by organisations to move. To support with integrations between new systems chosen for use by the organisation which have an impact on payroll and pension processes, such as Roster systems. Collaborate with HR and Finance teams to ensure data accuracy and seamless operations. Keep records of employee changes, including new starters, leavers, promotions, and changes to working hours. Job description Job responsibilities The below describes the important aspects of the role but is not an exhaustive list. The role will need to adapt as the function develops and matures: Payroll Management Process the monthly payroll for multiple companies, ensuring timely and accurate payment of salaries, benefits, and deductions. Maintain payroll records in compliance with statutory requirements. Manage adjustments for overtime, sick pay, maternity/paternity pay, and other payroll changes. Ensure compliance with HMRC regulations, including PAYE, National Insurance, and tax code updates. Prepare and submit RTI - Real Time Information reports to HMRC. Prepare payroll journals for entering by the finance team into the local accounting softwares. Pension Administration Administer pension schemes, including auto-enrolment and opt-out processes. Ensure pension contributions are calculated accurately and submitted within deadlines. Liaise with pension providers and employees to address queries or resolve issues. Maintain up-to-date knowledge of pension regulations and advise on changes. To support with reviews of pension providers or set up of new pension schemes for organisations represented as appropriate. Compliance and Reporting Ensure compliance with GDPR in handling payroll and pension data. To review data held on payroll and pension systems ensuring that data is deleted and used appropriately. To build and prepare payroll reports for management, including payroll summaries, cost analysis, and other ad hoc reports. Manage year-end payroll processes, including P60s, P45s, and P11Ds. Support internal and external audits related to payroll and pensions. To review the automatic enrolment records for pensions and keep a track so that 3 yearly reporting around this is accurate. Employee Support Act as the first point of contact for payroll and pension-related queries. To provide robust advice to employees with regards to payroll and pensions. Provide clear and accurate advice to employees on payroll and pension matters. Deliver training or briefings on payroll and pension procedures to senior managers. General Administration To improve internal records held by the company with regards to payroll and pensions, ensuring that records of conversations and decisions in relation to payroll and pensions are maintained. To review the quality of the letters sent out via the Bright Pay system and ensuring records of these are saved to the individuals HR records. To review processes surrounding the payroll and pensions payments to ensure that there is a maximum use of APIs and other signed off technologies to maximise efficiencies within processes and reduce manual inputting. Maintain and update payroll and pension software systems. To support with review and movements across payroll and pension systems if a decision is made by organisations to move. To support with integrations between new systems chosen for use by the organisation which have an impact on payroll and pension processes, such as Roster systems. Collaborate with HR and Finance teams to ensure data accuracy and seamless operations. Keep records of employee changes, including new starters, leavers, promotions, and changes to working hours. Person Specification Experience Essential Strong knowledge of UK payroll legislation, including PAYE, NIC, statutory payments, and pensions. Proficiency in Microsoft Office Suite, particularly Excel. Knowledge of current pension schemes such as NHS Pension, NEST, other private pensions. Experience of payroll management with a complex range of staff inclusive of those on standard monthly salary, variable shift workers such as zero hours and others. Desirable Experience in Bright Pay software. Experience in working with Quickbooks as an accounting software. Experience in administration of pension schemes Other Requirements Essential Alignment to PCL vision and values Commitment to continued review of systems and processes to create efficiencies and cost savings Ability to work independently and as part of a team Commitment to Continued Professional Development Analytical thinking and problem-solving Excellent attention to detail and high levels of accuracy Strong organisational and time management skills to meet deadlines Ability to manage confidential information with integrity and discretion Excellent communication Excellent communication and people skills Experience of selling Payroll and Pension services and delivering on these sales Desirable Experience of selling Payroll and Pension services and delivering on these sales. Qualifications Essential Professional payroll qualification (e.g., CIPP or equivalent) or proven relevant experience Desirable Professional pension qualification (e.g. CIPP or equivalent). Person Specification Experience Essential Strong knowledge of UK payroll legislation, including PAYE, NIC, statutory payments, and pensions. Proficiency in Microsoft Office Suite, particularly Excel. Knowledge of current pension schemes such as NHS Pension, NEST, other private pensions. Experience of payroll management with a complex range of staff inclusive of those on standard monthly salary, variable shift workers such as zero hours and others. Desirable Experience in Bright Pay software. Experience in working with Quickbooks as an accounting software. Experience in administration of pension schemes Other Requirements Essential Alignment to PCL vision and values Commitment to continued review of systems and processes to create efficiencies and cost savings Ability to work independently and as part of a team Commitment to Continued Professional Development Analytical thinking and problem-solving Excellent attention to detail and high levels of accuracy Strong organisational and time management skills to meet deadlines Ability to manage confidential information with integrity and discretion Excellent communication Excellent communication and people skills Experience of selling Payroll and Pension services and delivering on these sales Desirable Experience of selling Payroll and Pension services and delivering on these sales. Qualifications Essential Professional payroll qualification (e.g., CIPP or equivalent) or proven relevant experience Desirable Professional pension qualification (e.g. CIPP or equivalent). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name LLR Patient Care Locally Community Interest Company Address Office 2 and 3, Coalville Business Centre Goliath Way Coalville Leicestershire LE67 3FT Employer's website https://llrpcl.co.uk (Opens in a new tab)