**Enforcement Director - London**
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
**Closing Date:**
10012025
**Group:**
Legal Group
**Management Level:**
Senior Management Specialist
**Job Type:**
Permanent
**Job Description:**
**Please note that this role will close at 00:01 on Friday 10 January, and
therefore we advise getting your application in no later than midnight on
Thursday 9 January.**
**How to Apply**
Please submit a copy of your CV, and a cover letter of no more than 2 pages in
length outlining your interest in the role and how you meet the essential
skills, knowledge and experience listed below.
**About Ofcom**
As the UK’s communications regulator, we’re delivering vital work that helps
keep the UK connected and shapes the future of how we’ll stay connected with
each other.
Our work covers everything from phones and broadband, through to TV, radio,
the postal service, and wireless devices. We’re also taking on the challenge
of making the online world a safer place. And we need people of all
backgrounds, skill sets, and experiences to help us achieve our goal of making
communications work for everyone.
**About the team you’ll be part of**
The Enforcement team is a core part of the Legal & Enforcement Group,
reporting to the General Counsel. We play a critical role in ensuring that the
regulation and policy we put in place to protect consumers and citizens is
effective. The Enforcement team identifies and responds to non-compliance
affecting consumers and competition in the telecommunications, postal,
broadcasting and online safety sectors. We don’t deal with complaints about
standards on TV and radio, broadcast licensing, or most spectrum enforcement –
those areas are covered by separate teams in our Broadcasting & Media and
Spectrum Groups, with whom we work closely on cross-cutting issues. The
Enforcement team works with policy teams across Ofcom, carries out advocacy
work with stakeholders and actively enforces the regulatory conditions that
Ofcom imposes on regulated providers, as well as enforcing general consumer
and competition law. We routinely monitor complaints, analyse evidence and
take swift action where we see harm, including opening formal investigations,
issuing penalties and seeking redress where appropriate.
**The purpose and scope of the role**
The Enforcement team is currently led by two Enforcement Directors, and we are
now looking to appoint a third Director to lead the team with them. As an
Enforcement Director you will jointly be accountable with the other
Enforcement Directors for the team-wide portfolio of work, and the overall
leadership of the Enforcement function. It is expected that both the
substantive work and leadership of the team will require a split of duties due
to span of work, however there will need to be continual close collaboration
and flexibility in this approach to ensure appropriate coverage across these
areas.
**Your Key Responsibilities**
As a Director of Ofcom’s Enforcement team, you will work together with other
Enforcement Directors to:
* Lead the Enforcement team, both in its substantive work and the colleagues in the team, taking responsibility and accountability across the workplan, budgeting, resourcing, colleague development and training, strategy and advocacy.
* Play an active role as core members of both the wider Legal & Enforcement Group leadership team and Ofcom’s Senior Leadership Group.
* Oversee and be accountable for all the Enforcement team’s work, directing a wide portfolio of matters across multi-disciplinary project teams, and working collaboratively with project managers and specialists to detect and act upon compliance failures and support supervisory functions.
* Build and manage senior relationships with internal and external stakeholders in the industries we regulate, acting as an ambassador for Ofcom.
* Manage risk and overall resourcing on the Enforcement team’s portfolio of cases and projects and ensure they are delivered to time, quality and cost.
* Manage the critical points of Ofcom’s governance processes and define how Ofcom’s enforcement work fits into Ofcom’s wider strategy.
* Lead engagement with policy areas and oversee enforcement input to key policy projects, acting as a thought leader and providing advice and guidance to colleagues.
**The skills, knowledge and experience you’ll need for success**
* **Experienceunderstanding of competition, consumer andor regulatory enforcement** : this can include general competition and consumer law enforcement andor within a regulated industry or government.
* **Analytical skills and experience:** experience of evidence review, supervisory techniques and legal andor economic analysis would be an advantage.
* **Empowering Development** : you will jointly be responsible for leading and shaping the work of the Enforcement team, providing guidance and mentoring appropriate to colleagues’ level of experience, and will draw on your own experience of leading teams, running projects, defining scope and workstreams and owning timetable. As part of this you will also be responsible for the line management of senior individuals in the team.
* **Close Collaboration:** you will work closely with your fellow Enforcement Directors, and will be comfortable contributing fully to the joint leadership of the team and accountability for its output, working in an open, collegiate and collaborative way.
* **Owning Accountabilities:** you will act as decision-maker in high profile, contentious cases, and will be comfortable both making those decisions and articulating the rationale behind them both internally and externally. You will also lead settlement discussions with senior external stakeholders.
* **Channelling Influence** : you will lead and contribute at a strategic level to drafting of internal and published documents and decisions which are often subject to scrutiny in the courts. You will need to be comfortable communicating arguments in person to senior colleagues within Ofcom, with senior external stakeholders and with the media, and be prepared to listen, contribute, persuade, and resolve conflicts where they arise.
* **Harmonising work** : you will be able to build and maintain constructive and productive relationships with internal stakeholders at all levels and engage with senior external stakeholders in a fair and professional way.
* **Trailblazing Ideas** : you will be able to think creatively about complex and novel problems and develop effective solutions.
Ofcom has a clear mission: to make communications work for everyone. To be
able to deliver on this, we want our organisation to reflect the diversity of
background, experience, upbringing and thought that exists across the UK. We
aim to recruit from the widest pool of candidates possible – no matter your
social background, ethnicity, sexual orientation, gender or disability.
Where positions are listed as full-time, we remain open to reduced hours,
part-time arrangements, job shares, and other flexible working options. From
day one, we champion flexible work arrangements to accommodate individual
needs.
We also warmly welcome applicants who are returning to the workforce after a
break – for whatever reason. If you have taken time away and are ready to
rejoin, we look forward to reviewing your application.
Our recruitment processes prioritise accessibility and inclusivity. If you
need information in an alternative format or have specific preferences, please
contact our recruitment team at
[resourcing@ofcom.org.uk](mailto:resourcing@ofcom.org.uk) or call 0330 912
1378.
As a Disability Confident employer, we offer interviews to disabled applicants
who meet essential criteria for advertised roles. Learn more about this scheme
here. [https:careers.ofcom.org.ukcareershow-we-
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