Business Unit:
Human Capital Group
Industry:
No Industry
Overview
Houlihan Lokey, Inc. ( NYSE: HLI ) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two consecutive years, the No. 1 M&A advisor for the past 10 consecutive years in the U.S., the No. 1 global restructuring advisor for the past 11 consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG (formerly Refinitiv).
Scope
We are seeking an Interim Training Materials and SOP Specialist to join our Global HR Operations team on a 6-month fixed-term contract. This role can be remote (UK-based) or Hybrid.
The Training Materials and SOP Specialist will play a key role in supporting the Human Capital Group to ensure that our HR processes and documentation align to support Houlihan Lokey’s operational needs. This individual will be responsible for drafting comprehensive training materials and Standard Operating Procedures (SOPs) to enhance clarity, efficiency, and usability across the organization. The role will involve close collaboration with HR, IT, and operations teams to ensure processes and workflows are well-documented, standardized, and accessible for a global audience.
Responsibilities
1. Design, draft, and refine user-friendly training materials tailored for various audiences, including HR, managers, and employees.
2. Develop and document detailed SOPs for critical business processes, with a focus on system workflows and approvals (e.g., Workday-related processes).
3. Collaborate with HCG leaders, HR Ops managers, and system leads to gather input, validate content, and address process gaps.
4. Create and maintain clear and concise process documentation, including the differentiation of roles and responsibilities (e.g., Workday-specific responsibilities such as system-pulled data approval vs. HCG Ops team approval).
5. Identify and document process workflows, approval hierarchies, and best practices, ensuring alignment with organizational goals and compliance standards.
6. Recommend improvements for documentation consistency and accessibility across platforms.
7. Support knowledge transfer activities and provide a comprehensive handover at the end of the contract period.
Basic Qualifications
1. 3+ years of relevant work experience in training material development, process documentation, or HR systems management.
2. Proven experience in creating training materials and SOPs for complex systems or business processes.
3. Familiarity with HR systems such as Workday HCM, Payroll, or related modules is highly desirable.
4. Strong writing skills with an ability to translate technical concepts into accessible and practical documentation.
5. Ability to collaborate effectively with stakeholders across HR, IT, and operations teams.
6. Experience in developing and documenting workflows, system processes, and approvals.
7. Proficiency in tools such as Microsoft Office, SharePoint, or similar documentation platforms.
8. Exceptional project management skills to prioritize tasks and meet deadlines.
9. Methodical thinker with strong analytical, problem-solving, and decision-making skills.
10. Maintain confidentiality of sensitive data.
11. Bachelor’s degree or equivalent work experience.
Preferred Qualifications
1. Background in HR operations or systems implementation projects is advantageous.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
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