The Role To act as liaison between Clients and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service. Requirements • Strong communication skills (written and verbal) with both internal and external customers • Some knowledge of the insurance industry • Good Maths knowledge – percentages: Understanding MI reports • Good Excel skills • Presentation skills • Good administrative and time management skills Ideally candidates for this role will be Insurance professionals with 2-4 years experience. Such as an Insurance Admin person or in any previous roles of this type.