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Employee Relations Consultant
Apply locations Bexhill / Hybrid - 37 time type Full time posted on Posted 4 Days Ago job requisition id 60011228
Location: Bexhill or Leicester/Hybrid
Welcome to Hastings Direct
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.
Job Details
* Effectively manage absence, conduct and performance via informal action and formal case management & manage employee relation case work, including supporting and coaching leaders on best practice.
* Support the roll out of new initiatives around colleague retention.
* Navigate our Colleague policies and processes and communicate these to our leaders.
* Focus on achieving positive and reasonable outcomes for both Colleagues and the Company.
* Proactively work with leaders to drive and secure early identification and resolution of issues in our core employee relations area & highlight any trends from case work to support the Employee Relations Partner with addressing the issue areas, through providing effective and informative weekly reporting.
Skills we would love you to have
* Solid experience dealing with high volume ER cases.
* Excellent written and verbal communication skills.
* Organised, methodical with great attention to detail.
* Strong relationship building skills with the ability to identify improvements.
Benefits: In addition to a competitive salary you will also receive…
* Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail.
* Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus.
* Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support.
* Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.
* There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
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