Job Description We’re recruiting for a Employee Relations Advisor to join us on a 12 Month Secondment. We’re offering a competitive base salary and good benefits package. What you'll be doing: Engaging with customer queries to provide expert advice and support on our people policies Maintaining precise records in the MyHR system and escalating complex Employee Relations matters when necessary Developing team processes using insights from ER cases to enhance service quality Organising and prioritising tasks to meet high standards and service level agreements Identifying and escalating root cause analyses to reduce errors and promote positive working practices Empowering key stakeholders through clear explanations, feedback, and coaching on core HR procedures Participating in continuous improvement and development initiatives within the Employee Relations team Protecting our organisation’s reputation by fostering positive relationships between HR, UNITE, and the business