Job summary We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the ENT Department at Yeovil District Hospital. This is a part-time role, spread across 3 days a week totalling 22.5 hours.You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.If you think that you are the right person for the job, we would love to hear from you. Main duties of the job Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryPrioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Part-time Reference number 184-OL-OR-1732 Job locations Yeovil District Hospital Higher Kingston Yeovil Somerset BA21 4AT Job description Job responsibilities For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification. Job description Job responsibilities For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification. Person Specification Qualifications Essential Good standard of general educationRSA/OCR III WP/Typing or equivalentAMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge Desirable ECDL or equivalent Experience Essential Audio typing/word processing Desirable Previous NHS administration experience (2 years minimum)Medical audio typing Additional Criteria Essential COMMUNICATION SKILLS Evidence of a good standard of Literacy / English language skillsGood communication skills on the telephone, via email, face to face and in written correspondenceProfession and responsible approacy at all times KNOWLEDGE Working knowledge of Microsoft office suiteKnowledge of medical terminology Desirable Working knowledge of in house hospital systemsKnowledge of patient notes / retrieval and related tasks/medical records procedureKnowledge of Department and Divisional Structure Person Specification Qualifications Essential Good standard of general educationRSA/OCR III WP/Typing or equivalentAMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge Desirable ECDL or equivalent Experience Essential Audio typing/word processing Desirable Previous NHS administration experience (2 years minimum)Medical audio typing Additional Criteria Essential COMMUNICATION SKILLS Evidence of a good standard of Literacy / English language skillsGood communication skills on the telephone, via email, face to face and in written correspondenceProfession and responsible approacy at all times KNOWLEDGE Working knowledge of Microsoft office suiteKnowledge of medical terminology Desirable Working knowledge of in house hospital systemsKnowledge of patient notes / retrieval and related tasks/medical records procedureKnowledge of Department and Divisional Structure Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Yeovil District Hospital Higher Kingston Yeovil Somerset BA21 4AT Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)