Laundry Room Attendant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our talented housekeeping team at the exclusive Culloden Estate and Spa.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.
The salary for this full-time position is £21,294.00 per annum. Hours vary, but typical shift patterns include, 8am-4pm during the week and 9am-5pm at the weekend.
We offer a range of benefits including free staff meals, employee discounts, credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
Hastings Hotels is an Equal Opportunities Employer.
About the role
To ensure hotel linen is cleaned and maintained to Hastings standards and to process guest laundry and dry cleaning requirements for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
* To receive, sort and process soiled hotel linen in accordance with Hastings standards, ensuring finished items are correctly stored and accurate records maintained.
* To check items for damage and take appropriate action to ensure they are not returned to stock in a damaged state.
* To launder and dry clean staff uniforms as required, distributing clean items as needed.
* To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to the correct bedroom.
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To maintain the security of stock areas at all times, immediately reporting any breaches.
* To comply with all health, safety and hygiene policies and procedures.
* To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
* To ensure all guest inquiries are handled efficiently and effectively.
* Any other duties as required by Management.
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
Required Criteria
* Good Communication Skills
* A clean and tidy appearance
* Excellent attention to detail
* Work well under pressure and be a team player
* Right to work in the UK
* Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths
Desired Criteria
* Previous similar experience
Skills you'll need
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