Job description
Vacancy: Service Advisor
Preston
Prestige Franchised Motor Dealership
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team
The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business
Welcome all customers at Service Reception in a warm and professional manner
Advise customers of any additional work required
Book vehicles into the department for work to be carried out
Keep customers updated on the progress of their vehicle
Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen.
This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team.
A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets.
This is a position based on the front desk, customer facing, within a main dealership environment.
The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor.
Having experience of Kerridge would be a distinct advantage but not essential
The Benefits:
1. 25 days holiday (plus bank holidays)
2. Additional day's holiday on your birthday
3. Discount retail shopping platform
4. Preferential family rates
5. Company pension scheme
6. Death in Service policy
7. Work wear supplied
8. Childcare voucher scheme
9. Cycle to work scheme
10. Training, coaching and development funded
11. Incentives and rewards
12. Free tickets to local and national events
13. Staff social events
14. On site car parking
Working hours/days:
Mon - Fri: 8am to 5.30pm
Sat: 8:30am - 12:30pm (1 in 3)
Salary:
£29, basic
£35k + OTE
FANTASTIC and realistic bonus scheme and people earning MUCH more