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Customer Solutions Technician, Sunbury-on-Thames
Client:
Johnson Controls
Location:
Sunbury-on-Thames, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
b27427302e6f
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
What you will do
Customer Solutions Technicians are field-based and are required to carry out routine inspections and breakdown repairs to CCTV, video doorbell, and intruder alarm systems, ensuring compliance with relevant standards and providing excellent customer service. This role offers a great opportunity for those starting a career in the security industry, with full paid training, a company van, uniform, tools, a basic salary, and a competitive incentive scheme.
ADT is a trusted name in security, safeguarding over 210,000 UK properties and gaining over 2,000 new customers monthly.
How you will do it
* Check the correct functionality of systems, including replacing detector batteries, testing panels and backup batteries, and ensuring proper operation of detection devices and signaling equipment.
* Inspect and clean CCTV and Wi-Fi cameras.
* Liaise with the service bureau following company procedures.
* Accurately document all work performed using the Mobile Data Device, following work instructions and codes of practice.
What we look for
* Full UK manual driver’s license.
* Ability to carry and climb ladders and work at heights.
* Practical skills with hand and power tools.
* Commitment to safety, responsibility, and cleanliness on site.
* Reliability, trustworthiness, self-motivation, and teamwork skills.
* Excellent communication and relationship-building skills, with a focus on exceeding customer expectations.
* Proficiency with smartphones, tablets, and PCs.
* A security check will be performed after an offer is made.
Preferred
* Electrical experience or qualifications.
* Previous experience in residential installation or servicing.
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