We are looking for an experienced Administrator to join our Administration team. This post is for a Bank Administration Assistant where you will be called in to work as and when the business needs, with very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the hospital. This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team, and adaptability. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage. Where you’ll be based West Midlands Hospital is one of the West Midland's leading private hospitals set in 3.5 acres of pleasant grounds at Colman Hill, Halesowen, ten miles from Birmingham City Centre. Operating since 1988, the hospital has 34 private bedrooms, all with en-suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The two fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacement. What you will bring with you Maths/English to GCSE level or equivalent Proven organisational and communication skills at all levels, both written and oral. Proficient in the use of Microsoft Office including databases Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills Positive, willing attitude Self-motivated and possess strong organisational, interpersonal and above all customer service skills. What is a Bank contract A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted. What we give back to you Competitive hourly rates plus enhancements Free DBS Contributory pension scheme Excellent training and development opportunities Free parking and subsidised staff restaurant (subject to site facilities) Free uniform Access to Blue Light Card About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.