Ashford & St. Peter's Hospitals NHS Foundation Trust
The Virology Department, Berkshire and Surrey Pathology Services (BSPS), has a vacancy for an IT and Quality Support Officer. BSPS is formed by St Peter's Hospital Chertsey, Royal Surrey County Hospital, Frimley Park Hospital, Wexham Park Hospital, The Royal Berkshire Hospital in Reading and East Surrey and Crawley Hospitals. Current activity for BSPS is approximately 23 million tests a year with a workforce of 670 staff. We are a busy diagnostic department based at St Peter's Hospital which currently handles over 100,000 samples per year including many from referral hospitals. You would be required to work 37.5 hours a week, 8.30am - 5.00pm with a 1-hour lunch break.
Applicants must have IT experience using complex software, for example a laboratory information system such as Winpath Enterprise or a document control system such as QPulse or iPassport. Essential qualities we require are the ability to work within a team and good communication skills. You must demonstrate that you are able to work under pressure, meet deadlines, be flexible and adaptable, and show that you are motivated and willing to develop your knowledge and skills.
Main duties of the job
IT Support: You will work with the IT Lead BMS (application specialist) to support the maintenance and development of Virology IT systems. You would be required to deal with day-to-day issues involving the laboratory computer system and any other software used throughout the laboratory (word, excel etc). Previous knowledge of IT procedures and experience of troubleshooting IT systems would be advantageous.
Quality Support: You will work with the quality officer in Virology to deliver the quality agenda to maintain ISO:15189 accreditation. This would include participation in the audit schedule, raising non-conformities where necessary, performing corrective, preventative and root cause analysis, contributing to maintaining the document control system, and supporting the team in regular weekly and monthly reports. Some experience in clinical pathology accreditation and quality control procedures would be advantageous.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits, and flexibility to shape our workforce around our patient care.
Job responsibilities
Please refer to the full job description attached to the job advertisement.
You must demonstrate motivation and enthusiasm for joining this busy expanding Virology Department. If you would like further information, please contact Gemma Brahams, Lead BMS at gemma.brahams@nhs.net or Neil Armstrong, IT Lead BMS at neil.armstrong@nhs.net.
Person Specification
Qualifications
* GCSE English and Maths or equivalent
* Educated to Diploma Level or equivalent
* Knowledge of IT procedures
* ICT/Computer Science GCSE
Experience
* IT Experience using complex software e.g. a laboratory information management system such as WinPath or a document control system such as QPulse or iPassport
* Evidence of change management
* Knowledge of ISO 15189
* Knowledge of quality control procedures
* Able to analyse statistics and produce statistical reports using complex software for quality review meetings
* Able to investigate breakdowns in the quality of service, IT systems, and errors made
Knowledge
* Trust vision, values, and strategic objectives
* IT Systems
Skills
* Lateral and logical thinker
* Computer skills, word processing, spreadsheets, and file management
* Able to manage change
* Experience of working in Pathology
Other Requirements
* Able to demonstrate that you are honest, reliable, and trustworthy
* Ability to travel between Trust sites
* Ability to be flexible to meet the needs of the team, the service, and the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ashford & St. Peter's Hospitals NHS Foundation Trust
£31,469 to £38,308 a year per annum inc. HCAS
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