Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits Pension Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: The Enterprise Business Operations (EBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), and Insurance & Retirement Services (I&RS). EBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. Underwriting is the entry point for securities to be made eligible for DTC services. An eligible security is one that is freely tradable is qualified to be held at DTC and serviced through DTC's electronic book-entry system. Products and services offered includes the New Issue Eligibility Program which allows underwriters, DTC participants or Issuer Paying Agents to submit eligibility requests for new and secondary security offerings and to create and service Money Market Instruments (MMI). Securities that are eligible for DTC are provided the full set of Asset Services. Securities that do not meet DTC's standards for eligibility can qualify for Custody Eligibility. This is a service that enables DTC Participants to leverage the DTC vault to secure and track such physical certificates and take part in a subset of Asset Services products. Your Primary Responsibilities: Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency. Processes specialized workflows, resolves exceptions, assists with complex inquiries. Takes ownership of workload, ensures deliverables are met while adhering to critical timeframes; ability to manage competing priorities. Assists in benchmark tracking, audit follow-up, compliance and risk management activities. Strong knowledge of department controls. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately. Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly. Demonstrates effective communication skills, active engagement in meetings and display curiosity to learn and grow, accepts feedback given and applies to role. Presents information clearly while speaking in small to mid-sized groups. Facilitates training sessions for junior team members as directed by management. Oversees the development of training plans to meet staff development targets. Participates and owns small projects and initiatives. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Collaborates well within and across teams. Communicates openly with team members and others. Resolves disagreements between colleagues effectively, minimizing the impact on the wider team. We offer top class training and development for you to be an asset in our organization Note this role comes with an attractive shift allowance of £4000 per annum We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.