Patient Coordinator
Chiswick
£30,000 to £40,000 Plus Bonuses
Are you a motivated and experienced professional in the aesthetics or luxury wellness industry? We are looking for a dynamic Patient Coordinator to join our clients team!
Position Overview
As a Patient Coordinator, you will play a crucial role in delivering exceptional service to our clients. You will act as a trusted advisor, guiding clients through their aesthetic journeys and ensuring they have an unparalleled experience.
Key Responsibilities
* Sales and Consultations: Conduct consultations to understand client needs, recommend appropriate treatments, and confidently explain options and post-treatment care.
* Client Management: Manage inquiries, bookings, and follow-ups with professionalism. Maintain detailed client records and ensure clients feel supported throughout their journey.
* Operational Support: Collaborate with clinicians and therapists to coordinate appointments and assist in promotional campaigns.
* Administrative Duties: Handle incoming communications, manage the booking system, and maintain an organised reception area.
Qualifications
1. Minimum 2 years of experience as a Patient Coordinator or in a simila...