Supervisor – Training & Operational Support (RTITB)
Location: Fleets Corner, Poole
Team: Day Shift
Working Hours: Flexible – Monday To Friday
Main Purpose
The primary purpose of this vacancy is to support our operational supervisors on site to cover annual leave. We are currently in growth, and the right candidate will proactively ensure that we have supervisory cover across all departments and will enable the site to rotate this peer group to be multi-functional across all warehouse responsibilities.
You will also be responsible for planning, organising, and delivering comprehensive training programs on a variety of MHE equipment and compliance both on site and for the group. As the RTITB training Instructor at Poole Bay Holdings, you will play a pivotal role in ensuring the safe and efficient operation of Material Handling Equipment across operations.
Supervisory Responsibilities:
* Establish, monitor, and maintain agreed KPI’s for all warehouse activity inclusive of short interval control and daily review meetings.
* Liaise, support, and develop effective working relationships with internal and external customers.
* Coordinate the use of automated and computerized systems where necessary.
* Ensure strong system control, ensuring adjustments are fully understood and reported, ensuring efficient flows of stock.
* Organise training activities/scheduling.
* Maintain attention to quality and right first time.
* Maintain a safe working environment which complies with aspects of the company H&S procedures & environmental control.
* Conduct daily team briefings, shift reporting, and handovers.
* Coordinate FTE’s and temporary labour across the operation.
RTITB Instructor Responsibilities:
* Conduct engaging and informative training sessions on Material Handling Equipment, including but not limited to Counterbalance, Bendi, and PPT.
* Customize training programs to meet the specific needs and requirements of our business.
* Ensure that all training sessions comply with Health and Safety regulations.
* Provide clear and effective instruction, fostering a positive learning environment.
* Evaluate trainees’ performance and provide constructive feedback to enhance their skills.
* Maintain accurate records of training sessions and participants’ progress.
* Keep up-to-date with industry trends, best practices, and safety regulations.
Person Specification:
Qualifications
1. RTITB Licence - Essential
Skills
1. Ability and drive to optimise data for commercial growth and direct marketing response - Essential
2. Ability to make recommendations to improve data management and internal processes - Essential
3. Ability to gather, manipulate, and analyse data to inform decisions - Essential
4. Ability to work at pace, under pressure to meet tight deadlines - Essential
5. Interpersonal skills and ability to foster strong working relationships - Essential
6. Adaptability and willingness to be flexible in a dynamic working environment - Essential
7. Strong communication and teamwork skills - Essential
8. Strong attention to detail and excellent level of accuracy in delivering work - Essential
9. Excellent level of IT proficiency, including MS Office (especially Excel) and other reporting/data manipulation tools and software - Essential
Knowledge
1. Willingness to acquire and develop direct marketing expertise regarding external data and analytics trends to increase efficiency and effectiveness of data and analytics for PBH - Essential
2. Knowledge of relevant commercial and direct marketing concepts - Desirable
3. Relevant, deep knowledge of PBH products and markets - Desirable
4. Understanding of relevant commercial and marketing concepts and their implementation - Essential
Experience
1. Experience of large-scale data manipulation and working with large data sets - Essential
2. Relevant marketing experience - Essential
3. Experience of implementing process improvement in own role - Essential
4. Experience working collaboratively with internal colleagues and stakeholders to achieve favourable outcomes - Essential
How to Apply
To apply, send a short covering letter explaining how you meet the essential criteria set out in the person specification and a copy of your CV to recruitment@poolebayholdings.co.uk.
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