About the Company:
Churchill Support Services is one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst our competitors and this is why we ensure that our people’s wellbeing is at the forefront of everything we do.
We consistently strive to offer a working environment that makes our employee’s feel valued and motivated. Whilst offering competitive rates of pay, we also consider other factors, such as work/life balance, training and career opportunities.
We succeed because we employ people who share our Company’s Virtues and put People First, displaying Passion in everything they do and showing Humility when it matters the most.
About the role:
As a Mobile Response and Welfare Officer, you will play a crucial role in our Security Team, responding to alarm callouts primarily across the North West, with occasional travel further afield when required. Your key responsibilities will include attending alarm activations, ensuring site security, and conducting welfare checks on security officers. Additionally, you will be responsible for setting up new sites, ensuring they are operational and compliant with company standards.
This role requires flexibility, as responding to urgent incidents may occasionally require working outside of standard hours (Paid).
The role is based in Chorley, with travel across the region as part of the job.
Hours of Work:
The working pattern for this role is 4 on, 4 off days (Working an average of 32 hours per week) based on the below shift pattern.
* Mondays – Fridays between the hours of 14:00 - 22:00
* Saturdays – Sundays between the hours of 08:30 – 20:30
Duties and Responsibilities
* Respond to Alarm Activations and conducting Mobile Patrols on behalf of our clients.
* Conducting welfare visits to our field based employees, listening to their concerns, feedback, and ideas. Providing support to our colleagues whenever it is required.
* Ensuring site compliance during visits.
* Maintaining the company vehicles.
* Supporting new site mobilisations alongside our Operational team.
* Support developing and training our Security, Cleaning and Facilities Management teams around our Employee Application and Incident Reporting Techniques.
* Working hand in hand with our Communications Centre to drive Key Business Reporting and Service Excellence.
* Conduct the Open and Locking of buildings and similar on behalf of our clients.
* Truly being one of a group of people who are the face of the Business amongst our Security, Cleaning and Facilities Management teams.
Requirements
* Valid front-line SIA License
* Valid Driving License (3 points or less)
* Personal presentation of a very high standard
* Proficient level of English language
* Excellent oral and written communication skills.
* Ability to always demonstrate a professional attitude.
* Be able to deliver high standards of service excellence.
* Be a team player and customer focused.
* Flexibility, be able to work unsocial hours including days, nights and weekends.
Are you ready to take the next step in your security career? If you meet the criteria above and are interested in working with Churchill Support Services, a renowned security and facilities management organisation ranked as the UK's top ACS approved company, we invite you to apply today. Join our team and be a part of our commitment to excellence in the industry.
Job Type: Full-time
Pay: £12.00 per hour
Expected hours: 32 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* 12 hour shift
* Day shift
Ability to commute/relocate:
* Chorley: reliably commute or plan to relocate before starting work (required)
Language:
* English (required)
Licence/Certification:
* Front Line SIA Licence (required)
* Full UK Driving Licence (required)
Work Location: In person
Reference ID: CO202506
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