Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Head of Quality to join our MRO Europe business where you'll be responsible for t he execution of the overall Operations Quality strategy for the site This role will be based at our newly created Ontic Tewkesbury site but travel between all of our Gloucestershire sites should be expected. Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. The Role: The role acts as the primary point of contact for the Site with respect to all Quality issues, for employees’ customers and suppliers. Reporting to Site Director and working closely with Quality Director on airworthiness directives for MOR/VOR and product safety aspects. Assuring safety and quality aspects of the employee and ONTIC MRO articles. Head of Quality will be integral to product safety release of the MRO articles. About you: At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we're also looking for someone who will thrive within our recognition and empowerment culture. To be successful in this role you'll lead and develop the MRO Quality function, overseeing Quality Engineers, certifying staff, and inspection teams to ensure full regulatory, legislative, and business compliance. Set and deliver on-site quality KPIs—including COPQ and MRO TAT—while fostering a ‘just’ culture and driving a ‘right first time’ mindset. As a key member of the Site Leadership Team, contribute to wider business success by promoting RCCA best practices in collaboration with CI teams, building problem solvers who prevent issues before they arise. Act as the escalation point for all operational quality concerns, lead succession planning and team development, and manage departmental budgets. Own customer quality communications, ensuring issues are resolved with transparency and trust. Maintain and optimize internal systems (ERP, Power BI, Q Pulse), support license onboarding and compliance readiness, manage the site exposition, and engage with global teams and regulatory bodies to ensure ongoing alignment and excellence. Benefits At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include: Up to 29 days paid holiday plus Bank Holidays 10 hours paid volunteering time Annual goal share bonus scheme for all employees 24/7 Employee Assistance Program (EAP) Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we’ve been recognised internally and externally for being so: We were ranked 9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: We share a common sense - we’re a global family of specialists with a shared passion for precision. We have the freedom to choose - we’re challengers and innovators with the freedom to think differently and challenge the status quo. We create the opportunity - we’re change-makers with a clear direction and can-do spirit. We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us