As an Account Manager, you will take ownership of a portfolio of client accounts, ensuring the delivery of high-quality service while identifying opportunities for growth within these accounts. You will act as the primary point of contact for your clients, building strong relationships, understanding their needs, and providing solutions that align with their business goals. Your role will also involve proactively identifying and pursuing additional business opportunities within your accounts, contributing to the company's overall growth objectives.
Key Responsibilities
Account Management
Serve as the main point of contact for a portfolio of clients, fostering strong and lasting relationships.
Take responsibility for the candidate put forward by the customer support team and enhance these results with your own searches to fill key roles.
Understand client needs and deliver solutions that meet their goals and objectives.
Monitor account performance, ensuring high levels of client satisfaction and retention.
Handle client inquiries, concerns, and escalations promptly and professionally.
Provide regular reports and updates to clients, offering insights and value-added recommendations.Business Development
Identify opportunities for growing our revenue within managed accounts.
Develop and execute plans to expand the scope of services within client portfolios.
Maintain a pipeline of growth opportunities and work towards achieving or exceeding revenue targets.S...