What will you be doing?
In this varied role, as Masonry Administrator, you will be taking Masonry orders from clients and processing Masonry orders from Funeral homes as well as offering information and advice on Masonry to Funeral colleagues and clients, ensuring the highest standards of service excellence.
You’ll complete all administration accurately, inputting relevant information onto the computer system, completing paperwork to cemeteries and crematoria. You’ll also be ensuring accurate and timely information is given to Production colleagues to enable the fixing of memorials, or the removal of headstones for burial.
You’ll assist with administration returns at our Support Centre and complete any other relevant duties as requested.
How will I know if I am right for this role?
We are looking for someone with excellent communication skills to help ensure that accurate information is given and received. You’ll need to be computer literate.
You’ll need to be confident working independently and using your own initiative but also be a fully cooperative and supportive team member.
A compassionate manner is essential in carrying out duties in keeping with the Funeral profession.
It is desirable yet not essential to have previous experience in funeral or masonry - but full training will be provided.
You’ll need to hold a full driving licence.
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
* Fantastic colleague discount - including a discount of up to 20% on our products.
* Retail discounts - our new hub offers colleagues access to hundreds of exclusive retail discounts, save money on days out and take advantage of holiday discounts.
* Holiday buy - colleagues can buy up to a week extra of annual leave each year to enjoy the things that matter to them outside of work.
* Colleague recognition - we make sure we celebrate our colleague’s achievements both personally and professionally.
* Enhanced family friendly policies - we want to help you feel fully supported during any significant life events.
* Share of the profits - we pay a share of our profits to our colleagues as a thank you for their contribution to our success.
* Paid time for volunteering - we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
* Give as you earn - as a caring society, we want to help you support charities which mean something to you.
* Wellbeing Benefits - an annual health check and access to a virtual GP to support your health and wellbeing.
* Healthcare Cashplan - your wellbeing is important, so you are able to contribute to a voluntary plan that helps pay towards a range of healthcare expenses.
* Cycle 2 work - colleagues can hire a bike through our cycle 2 work scheme and add accessories on at the same time.
* Company Pension - colleagues can access a company pension scheme with us and receive an employer contribution when they too contribute. We also offer Pension wellbeing information to help you plan for retirement.
* Life Assurance - You’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
* Personalised learning and development - with easy access to a wide range of training programmes.
Who are we?
As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.
To find out more about working for us, visit our website www.careers.coop.
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