Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Human Resources (HR) Shared Services Administrator Job Location: United Kingdom Job Type: Fixed Term Contract (until the end of 2025) Remuneration: Competitive salary taking into account skills, experience, and qualifications We have an exciting opportunity for a motivated and empathetic Human Resources Administrator. Role Overview: As a Human Resources Administrator, you will be based in the UK and provide a positive experience to colleagues through various touchpoints in the colleague lifecycle. Our UK Shared Services team is expanding to support our colleagues in continental Europe, and we are interested in speaking to those with experience supporting international stakeholders with bi-lingual skills in German, Dutch, or Spanish. Your responsibilities will include: - Supporting the new colleague on-boarding process including offer and contract preparation, HRIS set up and maintenance, initiating pre-employment screening process, and dealing with general queries via tier 0 and tier 1 through a ServiceNow platform. - Providing support in dealing with colleague contractual amendments and the leaver process. - Handling internal customer queries from both colleagues and leaders, ensuring best practice advice and guidance. - Acting as an initial contact on basic operational CR issues at employee and manager levels through the full colleague resources lifecycle. - Overseeing the tier 0 and tier 1 queries received via Shared Services and triaging them to the appropriate COE. - Understanding HR tools and policies, partnering with business areas to ensure best practice, whilst maintaining a pragmatic approach. - Supporting the wider team with projects. - Being an ambassador for the Colleague Resources team. The skills you will have when you apply: - Previous experience as an HR Administrator / Advisor in a fast-paced environment. - Experience in using the Workday HRIS platform (desirable but not essential). - Bilingual, ideally fluent in German, Dutch, or Spanish. - Demonstrable skills in Microsoft Word and Excel including pivot tables, VLOOKUPs, and formulas. - Experience in understanding employee relations matters (desirable but not essential). - Ability to build strong relationships with teams and stakeholders. - Ability to apply best practice and a commercial outlook to people issues. - Being a fun, team player who works collaboratively for the success of the wider team. - Dealing with confidential information with tact and diplomacy. - Confidence to communicate with colleagues at all levels, flexing your style as necessary. - Ability to manage your own emotions in the face of pressure, setbacks, or provocative situations. - Excellent organisational skills, always meeting deadlines. - High level of numeracy with good business acumen. - Strong attention to detail and following process. - Comfortable dealing with ambiguity, fluid situations, and changing deadlines. What we'll give you for this role: Remuneration & more: - Competitive salary taking into account skills, experience, and qualifications. - A Self Invested Personal Pension Scheme (SIPP). - Holiday allowance of 25 days (pro rata) plus bank holidays. - Flexible working from our office and your home. Health & support: - Private healthcare plan (including pre-existing conditions). - Life assurance. - Employee assistance programme for employee wellbeing. - Group Income Protection. Other benefits: - Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications. - Discounts on various products and services. This isn't just a position, it's a pivotal role in shaping our industry. At our company, you won't just build your career; you'll cultivate a team of experts. We empower you to excel as well as your team members, with comprehensive training programs and opportunities to continue formal education. Together, we're not only reshaping the HR landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now - we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). LI-HYBRID Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?vywxedjBGSfA)