Supported Lettings Officer
My client is seeking a motivated and dedicated individual to join our Housing Solutions team as a Supported Lettings Officer or Offender Housing Resettlement Officer. In this role, you will be pivotal in supporting ex-offenders to find and sustain private rented accommodation, promoting their independence and reducing homelessness. You will work closely with internal teams, landlords, and key external agencies such as Probation and the Police to ensure the successful resettlement and tenancy sustainment of this vulnerable group.
The Role
1. Assess and support ex-offenders in securing private rented sector accommodation.
2. Provide ongoing tenancy sustainment services, ensuring tenancies are successful.
3. Collaborate with agencies to address additional support needs, such as mental health and substance recovery services.
4. Conduct accompanied property viewings and advise tenants on welfare benefits, tenancy responsibilities, and other key factors.
5. Work closely with landlords to prevent tenancy breakdowns and mediate disputes.
6. Stay updated on housing laws, welfare reforms, and private renting regulations.
7. Ensure smooth transitions from temporary accommodation to more stable housing options.
8. Maintain accurate records of clients, landlords, and properties.
9. Provide holistic advice on housing benefits, welfare reforms, and tenancy rights.
The Ideal Candidate
1. Solid understanding of homelessness legislation, housing benefits, and private rented tenancies.
2. Experience working with ex-offenders and individuals with diverse support needs.
3. Strong communication skills, both written and verbal, and the ability to work independently.
4. Problem-solving skills to find creative housing solutions for individuals with complex needs.
5. Commitment to delivering excellent customer service and meeting performance targets.
***Candidates must have the right to work in the UK to be considered for this role***
What you need to do now: If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW.
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