Administrative Assistant
Department: Employment, Pensions and Immigration - Bristol
Employment Type: Permanent
Location: Bristol
Reporting To: Chloe Williams
Description
The role provides administrative and file management support across the team. Work will come either directly from the lawyer or through the work allocated by the Secretary Team Leader or Secretaries. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support, recognising and translating the needs and expectations into a responsive service.
Key Responsibilities
* Relevant office-based administration experience
* An aptitude for administration management and processes, with experience of working with document management/case management systems
* Intermediate knowledge of Microsoft Office
* An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times
* Good organisational skills and ability to manage own time effectively within a fast-paced environment
* Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
* Positive can-do attitude with the ability to adapt to change
* Excellent attention to detail
* Customer/client service focused
* Proactive, professional and flexible approach to work
* Keen to develop over a period of time with a willingness and ability to learn
* Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
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