Looking for a friendly, busy and supportive team where we will help you grow? A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday
Part of a vibrant, forward- thinking team with the support of friendly, approachable partners who encourage and support your career development
Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.
Meeting and greeting visitors and colleagues into the client space, creating an exceptional first impression
Liaising with the building reception team as and where relevant
Ensure the meeting rooms, the reception area and collaboration spaces are presentable throughout the day/evening
Assist with the moving and organisation of office equipment and meeting room furniture as and when required
Follow procedures to ensure coffee machines are well maintained, carrying out daily stock ups and weekly deep cleaning. Setting up and clearing down meeting rooms, including furniture layout changes and any additional equipment required
Ensure meeting rooms and office resource areas are stocked up with the correct stationary
Wearing a hands-free headset, and answering ‘phone calls within 3 rings
Responsible for managing the meeting room and car park bookings within the relevant app, responding within our SLA times
Liaising with clients either in person on the ‘phone about their bookings and requirements
Reporting to the relevant team(s) any equipment/furniture that requires fixing or replacing
Assist with ensuring we implement our environmental policy within our offices and recycling areas are kept in correct order and guidance labelling in place
Pro-actively ensure good housekeeping is adhered to throughout the office, kitchens stocked and tidy
Ensuring pages are clear legible and accurate and correct finishing options are applied including editing and enhancing of documents where required
Transferring of data to and from removable media, cloud based solutions, document and case management systems
Sending outgoing mail and inter-office mail using PPI, DMO or franking machine ensuring outgoing mail is ready for collection at the agreed times
Distribution of incoming/inter office mail and couriered items, ensuring items are logged in and signed for
Hand deliveries and collections as per requests to and from local sites including filing documents at court
Retrieving and sending files to and from the offsite storage provider and carrying out office file audits at regular intervals
Ensure all information displayed in the office are appropriate and up to date at all times
Assist with supervision of any external contractors and building management team as required
Assist with any facilities related activities as required including fire warden and first aid duties
Ensure all information displayed on the notice boards in the office are updated and relevant
Ad hoc duties as required and as requested by line manager
Flexible, and prepared to travel to other locations to help cover duties during sickness or holiday
Excellent IT skills and ability to use Microsoft Office products and other systems which support efficient operations of the team
Professional presentation of self, and the ability to embed the values of our brand in all that you do
Benefits, Agile Working and Additional Information:
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon, Lincoln and Sheffield.
This role will be based in our Stratford-upon-Avon office.
Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.